Conference Location 

Omni Hotel at the Battery Atlanta > Take a look...


More about the Battery > CLICK HERE

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2625 Circle 75 Pkwy SE, Atlanta, GA 30339

Phone: (678) 567-7327 

Registration Includes
Keynote and Group Speakers, Breakout Sessions, & Hands on Learning Labs

2020 Topics

This year's User Conference will be a FULL hands on ENGAGE conference. When we say ENGAGE - we mean it. Each session will be accompanied with a "hands-on" session to help you walk away with not only information and industry related topics, you will be walking home with the guidance and understanding around your assets management, inventory tracking, narcotics, fleet maintenance, and more.

You will have sandboxes to play in while learning - mistakes, system updates and corrections around your Operative IQ system. Not to mention all the extra speaker highlights from Health Awareness to Certifications. CLICK HERE to download our conference overview for your team and approval processing.

MONDAY 4-20-2020      

Hands-On Training Focused on the “How-To” in Operative IQ

8:00AM - 1:30PM       Vendor Set-Up and Conference Check-In

1:30PM - 3:00PM       Breakout Sessions: Training on Assets & Service Desk / Fleet / Narcotics

               Concurrent Moderated Group Discussion- Advanced Topics & One on One Help Sessions

3:00PM - 3:15PM       Break with Vendors 

3:15PM - 4:30PM       Breakout Sessions: Hands On Training on Inventory / Fleet / Narcotics

              Concurrent Moderated Group Discussion- Advanced Topics & One on One Help Sessions

4:30PM - 4:45PM      Break with Vendors 

4:45PM - 5:15PM        Speaker Kris Kaul Presents “Greatness in Chaos”

5:30PM - 7:30PM       Welcome Reception 


TUESDAY 4-21-2020    

Building on Day 1 - Training Focused on the “Why” & Exploring Cause & Effect 

6:30 AM - 7:00AM     Sunrise Yoga Available

7:30AM - 8:30AM       Breakfast

8:30AM - 9:00AM      Reporting Group Session: Starting with the End in Mind

9:00AM - 9:30AM      Reporting Panel Discussion EJ & Oksana Semenska

9:30AM - 10:00AM    Break with Vendors

10:00AM - 11:00AM   Breakout Sessions: Building with a Flaw on Assets / Narcotics / Inventory

                     Concurrent Group Discussion- Fleet  & One on One Help Sessions

11:00AM - 12:00PM   Breakout Sessions: Don’t ReInvent the Wheel on Fleet / Narcotics / Inventory

                     Concurrent Group Discussion- Assets & One on One Help Sessions

12:00PM - 1:00PM     Lunch with Peers

1:00PM - 1:30PM        Speakers : Mandy & Shari, Form Yoga on Why is Health Important?

1:30PM - 2:00PM       Speaker : Justin Reid, Cy-Fair VFD on Change Management 

2:00PM - 3:00PM      Keynote Speaker : Kris Kaul Presents “Top 10 Failures in EMS”

3:00PM - 3:30PM      Break

3:30PM - 4:30PM      Breakout Sessions: Level - Up for a better buy-in on Inventory / Fleet / Narcotics


WEDNESDAY 4-22-2020   

Applying the Lessons Learned - Advanced Topics & Next Steps 

7:30AM - 8:30AM     Breakfast

8:30AM -9:30AM      Client-Led Adv. Topic Sessions: Inventory Kits/ Assets & Check Sheet / Narcotics DEA

9:30AM -9:45AM      Break

9:45AM - 10:45AM   Advanced Reporting Sessions on Inventory / Assets & Service Desk Narcotics

10:45AM - 11:00AM  Break

11:00AM -11:30AM    Speaker : Cameron Decker, Harris County Emergency Corps on Certifications

11:30AM - 12:00PM  Speaker : Pat Songer, Cascade Medical on Leadership, Mental Health & Resiliency

12:00PM - 1:00PM   Lunch with Peers

1:00PM - 2:00PM    The Future of Operative IQ with EJ Aufderheide

2:00PM - 2:30PM    Open Forum with EJ Aufderheide and Oksana Semenska

Airport: Atlanta Hartsfield-Jackson International Airport (ATL)

The Omni Hotel at the Battery is about 20 minutes from the airport and downtown Atlanta.  Taxi fare is around $50 each way. Uber, Lyft and rental car facilities are available in the area.

EMS Technology Solutions has a special Conference Rate under the EMS Technology Solutions room block name at the hotel within the conference location:

Omni Hotel at the Battery Atlanta
2625 Cir 75 Pkwy SE, Atlanta, GA 30339
Phone: (678) 567-7327 

Group Rate: $239/night
Call for Reservations: (678) 567-7327  - Reference the Operative IQ Engage 2020 block - or visit this link to reserve your room(s) online.

**Due to the Omni Hotel at the Battery's proximity to SunTrust Park, EMS Technology Solutions recommends attendees book hotel reservations as early as possible.** 

ENGAGE 2020 Registration
ENGAGE 2020 Conference – $500.00






So...are you ready to ENGAGE? Register today. 


Randy - Image

A word from past attendees: 

" The insight gained at Engage 2018, by both the our team and super-users have helped us enhance our operational functionally. The program helps us in achieving new innovative ways to make our  experience much easier -mostly in accomplishing our organizational tasks."
- Randy Kraus :
Fort Myers Beach Fire Department